Friday, 30 October 2009

...but I don't need Authority!

Powerless President job-interview (divine inspiration)
Pic: Reuters/ Jason Reed

2 comments:

Anonymous said...

Please explain nam link Brian, confused?

Brian Moore (Namnews) said...

I believe that essence of the NAM/KAM role is 'responsibility without authority' Awaiting designated authority for such an open-ended role wastes too much time... In other words, a well thought out and approved customer strategy automatically confers appropriate authority on even the the most junior NAM/KAM. Acting without the authority can be hazardous, if only to reputation...