Wednesday 3 November 2021

M&S To Roll Out Opticians Service

Marks & Spencer is rolling its Opticians service to 55 stores over the next 18 months.

The decision follows an initial trial in five stores, during which the service is said to have received a strong customer satisfaction rating

NamNews Implications:
  • Golden rule in retail:
  • ’try it and if it works…’
  • i.e. anticipate a quick roll-out to 55 stores for M&S.
  • (with other mults unlikely to remain on the sidelines)
  • And McKesson sell-offs revitalised under new asset management.
#Opticians #retail

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